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Focus Infomatics
has been serving the hospital market since 1999 with our
specialization concentrated on Medical Records Services. Our
products & services range from Speech Editing Services to HIPAA
Software that enables hospitals to comply with the laws effected in
2003, while also speeding up processes of billing and document
management.
"In March 2007, Focus Informatics, Inc has been acquired by Nuance Communications,
Inc, a leading supplier in speech and imaging solutions. Focus Informatics operates as a separate business unit within Nuance Communications,
Inc."
Focus Infomatics combines the needed components of proficient
technology with personal care, so that our health care facilities
receive the best Transcription Service possible. Although the
technology we utilize has made Transcription more fluent in its
operation, we realize it's the day to day service that hospitals
most appreciate. It's the customized things that are needed by a
hospital which makes us a cut above the factory-like, large MT
Companies that seem to forget about personal service. This
difference is the key reason for Focus' success. Our ability to
triple in size during the past 3 years stems from our concentration
we place on Account Management of our customers. We plan to continue
this practice...
Other Unique Aspects:
Contracts
Focus offers contracts equipped with
agreed upon benchmarks, documented to protect our clients with the
highest standards in the industry.
Refund Policy
Turn-around times & Quality
measures that are not met are reimbursed by our "Refund
Policy." (also stated in our agreed upon contracts)
Personal Account Manager
Focus supplies a manager to your
account that oversees all activity of work. Quality, turn-around
time, or technical difficulties, can completely be handled by this
trained administrator who supervises the MT's & Editors working
on your account…
Daily Communications
Focus has established solid standards
of having our Account Managers in touch with your hospital daily.
This allows for a quick resolve on Transcription issues, and
immediate assistance to high priority requirements such as,
"urgent stats."
Voice Recognition
This technology allows FOCUS to
reduce turn-around times by 40-50%, while cutting MT costs by 10%
-30%. Great investment...
Seamless to Physicians
Doctors do not participate in the
prep work for Voice Recognition at all. Their dictation behavior
remains exactly the same.
DNFB Reduction
Hospitals will experience a decrease
in "Discharges Not Final Billed, (DNFB: a reimbursement
measurement)," which ultimately brings in cash flow faster, and
reduces A/R.
Experience
Focus has worked with dozens of
health care sites in the past, and knows how to execute a needed
Medical Record Services under all possible conditions.
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