As previously mentioned, Focus Infomatics is honored to be named 2006 Best in KLAS and the #1 MTSO in service and client satisfaction. We are committed to ensuring we maintain our #1 ranking.

The Medical Transcription Service study was requested by providers to better understand the performance of services provided by domestic and/or offshore transcriptionists. KLAS Enterprises, LLC, an independent organization that monitors vendor performance through the active participation of thousands of healthcare organizations, examined the issues surrounding offshore service options and the impact of Speech Recognition Technology on the MTSO marketplace by conducting nationwide surveys and interviews, speaking with 97 providers from 96 unique organizations.

Based upon 17 performance indicators, Focus Infomatics ranked #1 overall, leading in 10 out of the 12 performance indicators and received the top score in 3 out of the five business indicators.

In addition 100% of respondents stated they would buy Focus’ service again, as Focus avoids “nickel-and-diming” customers. Further, the respondents commented that they would proactively refer Focus to a friend or peer.

Click here for more information on Focus winning Best in KLAS