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In the ever-changing world
of healthcare, a successful company needs to apply versatility and
scalability to the needs of the market place. More accurately, a
healthcare service company must be competent in many market demands
required, as opposed to one-singular trait, if they want to satisfy
their healthcare customers they serve. That is our goal at Focus
Infomatics. To satisfy our customers by supplying different services
viewed as both beneficial, and of need, to our healthcare clients.
As such, in 1999, we took a "global perspective approach,"
to how best accomplish this essential. We opened a facility in Bangalore,
India; equipped with hundreds of talented workers in healthcare
services. This approach allowed Focus to be scalable, - a huge requirement
today when competing in the MT marketplace. The shortage of MT workers
does not contain Focus Infomatics with what is needed; virtually
any job for transcription can be taken on by Focus due to this off
shore resource we supply. Moreover, prices from Focus can remain
fairly low for while at the same time, our Indian workers enjoy
a rewarding income in their respective economy. It's a good fit
for all!
American Managers direct all activity of our off-shore employees.
HIPAA Regulations, High Grade Quality, and effective use on customer
feedback are some of the main components our U.S. Managers concentrate
on while supervising our production team. For example, final QA
steps are completed in the U.S. by our American Editors to ensure
excellence. Yet, the large majority of our MT work is of high quality
already, due to the high caliber of people who we recruit. To illustrate,
a 3 year experience minimum is required for all Indian workers hired,
and the pool to draw from in Bangalore is immense as a result of
having over 200 MT Companies present in that city. In addition,
several other benefits are presented by approaching the healthcare
market with this global position:
24/7 Operation
Focus produces its work virtually
24/7, 365 days a year. This makes for faster turnaround times, staff
available for all medical emergency needs, and coverage for all
holiday periods.
Technically Skilled Workforce
For interface applications, secured Internet
approaches, new software developments and system support of all
services.
IPLC
Secured Approach; In light of the HIPAA Requirements, Focus Infomatics
own a "virtual private Internet line." Its called, an
International Private Leased Circuit, (IPLC), connecting Focus-India
to Focus -Boston with the highest security possible. No public access
is available to this private Internet line, and its dedicated solely
to Focus' use.
Focus Employees Only
All transcription work is completed
within our Focus-India facility. -No work is contracted to outside
companies removing any risk of negligence
to HIPAA Regulations.
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