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BOSTON,
June 29 /PRNewswire/ -- Focus Infomatics Inc., a Transcription
Healthcare Solutions Company, announced today that they have been
named the #1 Medical Transcription Service Organization (MTSO) in
the country by KLAS, the Research and Consulting firm specializing
in monitoring and reporting the performance of healthcare
Professional Services Firms (PSFs).
The
Medical Transcription Service study was requested by providers to
better understand the performance of services that provide domestic
and/or offshore transcriptionists, examining the issues surrounding
offshore service options and the impact of speech recognition
technology on the MTSO marketplace. KLAS conducted nationwide
surveys and interviews, speaking with 97 providers from 96 unique
organizations. Based upon 17 Performance Indicators, Focus
Infomatics ranked #1 overall, leading in 10 of the 12 performance
indicators and received the top score in three out of the five
Business Indicators. In addition 100 percent of respondents stated
they would buy Focus's service again and that Focus avoids
nickel-and-diming.
"The
Medical Transcription Outsourcing Report evaluates market
perceptions of healthcare solutions as well as providing valuable
insight in to healthcare decision-making," stated Kent Gale,
President of KLAS. "KLAS is always pleased when organizations
perform well as Focus Infomatics has done in the Medical
Transcription Service industry."
"We
are thrilled to have been a part of the KLAS study and honored to
have been recognized as the #1 MTSO by our clients," said Chris
Blue, Sr. Vice President of Sales and Operations. "We feel the
key to our success has ultimately stemmed from our commitment to
customer attention. Keeping in mind there is always room for
improvement it's exciting to know that 100 percent of our
respondents stated they would recommend Focus to a friend or
peer."
About
KLAS: KLAS began monitoring and reporting the performance of
Healthcare software technology since 1996 and Professional Service
Firms since 2004. Utilizing a three-step process, KLAS collects
candid performance data through evaluations covering 17 performance
areas for professional services. In addition KLAS performs in-depth
confidential interviews with the IT executives and department
directors completing the questionnaire to gather valuable insight
into specific strengths, weaknesses and future expectations of the
product. Finally, the gathered data is immediately subjected to an
internal audit to verify completeness, accuracy and to ensure the
anonymity of the provider organization is maintained.
About
Focus: Focus Infomatics Inc., a Healthcare Transcription Solutions
Company based in Woburn, Mass., has been successfully providing
transcription services to the health care industry since 1999.
Featuring both traditional and specialized Voice Recognition
transcription editing, Focus now serves more than 85 medical
facilities across the United States.
Contact:
Larissa Barry, Focus Infomatics, 781.970.5303 x. 131
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